Privacy Policy

Effective Date: July 10, 2026

Welcome to Senor Y Senora. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We may collect the following information:

• Name
• Email Address
• Mobile Number
• Profile Picture (optional)
• Delivery or Service Address
• Location (only with your permission)
• Appointment and Booking History
• Payment Information (processed securely through third-party payment providers)
• Device Information (Device ID, Operating System, App Version)
• Usage Analytics and Crash Reports

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Book salon and spa services.
• Provide doorstep beauty and wellness services.
• Process payments securely.
• Send booking confirmations and service updates.
• Provide customer support.
• Improve our services and user experience.
• Detect fraud and ensure platform security.
• Send promotional offers (only where permitted).

3. Location Information

If you grant permission, we may access your device location to identify your service address, connect you with nearby professionals, and improve service availability. You may disable location access at any time from your device settings.

4. Payment Information

Senor Y Senora does not store your complete debit card, credit card, or banking information. Payments are securely processed through trusted third-party payment gateways.

5. Sharing Your Information

We may share your information with:

• Verified salon professionals assigned to your booking.
• Payment gateway providers.
• Customer support partners.
• Legal authorities when required by law.

We never sell your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access your personal information.
• Update or correct your information.
• Delete your account (subject to legal requirements).
• Withdraw consent where applicable.
• Request a copy of your stored data.

9. Cookies & Analytics

Our website and application may use cookies and analytics technologies to understand user behavior, improve performance, and enhance your overall experience.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Services

Our application may contain links or integrations with third-party services such as payment gateways, maps, analytics providers, and authentication services. Their privacy practices are governed by their own privacy policies.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately after being posted on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Senor Y Senora
Email: support@senorysenora.com
Phone: +91 98301 33003